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Frequently Asked Questions

Doesn't the DAV get funds from the federal government?
Contrary to popular belief, DAV receives no money or grants from the federal
government. Our service programs are sustained by contributions such as yours.

Do DAV service programs overlap or duplicate government programs?
No. DAV programs pick up and fill the void left by government agencies. This is especially true given government budget cut-backs which have made the need greater over the past several years.

Is my donation tax-deductible?
Yes, the DAV is a tax-exempt organization, and all contributions are tax-deductible according to IRS regulations.

Where is the DAV located?

DAV National Headquarters, 3725 Alexandria Pike, Cold Spring, KY 41076 (859) 441-7300

How much of my donation goes to help disabled veterans?
In our last accounting year, 76.2% of all contributions were used for programs of service to disabled veterans and their families. While that figure already compares favorably with other national charities, we constantly strive to further increase efficiency and effectiveness in the use of the funds you entrust to the DAV.

Is DAV approved by watch dog agencies?
DAV meets all standards and is approved by the leading consumer agency, the Better Business Bureau Wise Giving Alliance.

Tax Information

Your gift is tax-deductible according to IRS regulations.

The Disabled American Veterans is recognized by the Internal Revenue Service as a tax-exempt organization under Title 26 United States Code, Section 501(c)(4), and contributions to the DAV are deductible under 26 U.S.C. 170(c)(3).

National Service Program

Some people are surprised to learn that the government doesn’t automatically grant veterans’ benefits and services; veterans and their families must apply for them. In addition, these claims must be thoroughly verified and justified. Faced by the complexity of disability claims and a flurry of bureaucratic red tape, disabled veterans and their families need expert help to obtain the rights and benefits their blood and sacrifices have earned. That expert is their DAV National Service Officer (NSO).

The DAV employs 260 NSOs and 34 Transition Service Officers (TSOs) in approximately 110 offices across the United States and Puerto Rico, providing numerous services to veterans and their families free of charge. Veterans need not be members of the DAV to take advantage of the free service of the DAV’s veterans’ benefits experts. DAV NSOs do much more than just counsel veterans and their families on veterans’ benefits and services. They assist veterans in filing claims for VA disability compensation, death benefits, pension, and other benefits provided under federal, state and local law.

The DAV’s National Service Program and its NSOs are crucial to America’s disabled vets and their families. If you’re a veteran who needs DAV help getting the benefits you earned, check the directory of DAV National Service Offices that follows. You should also look up the nearest DAV National Service Office if you know a veteran who needs our assistance.

Transition Service Program

The DAV has a keen interest in contacting military people before or shortly after discharge. We need to make sure every disabled veteran gets all the help he or she needs in the move to civilian life. DAV has Transition Service Officers (TSOs) assigned to more than 100 military sites in the U.S. to conduct or participate in pre-discharge transition assistance briefings, review service medical records, and confer with Rating Specialists, physicians, and other participants in the discharge process. They assist in the development of evidence and completion of required applications for filing for VA benefits. However, we can’t reach everyone. That’s why we need the public’s assistance in identifying recently discharged veterans who could use the professional help of a DAV NSO.

Mobile Service Office Program

In an effort to reach out to more veterans, DAV implemented the new Mobile Service Office program. This program is designed to educate disable veterans and their families on specific veterans benefits and services. It is an opportunity for you or a veteran you know to get questions answered personally by a DAV NSO. Watch for announcements of the time and place where a Mobile Service Office will be in your area. This schedule of MSO locations can be found on our website at www.dav.org

Transportation Network

Veterans often live a long distance from the nearest VA medical facility. Among them are many who are too disabled, too sick, or too elderly to drive themselves to the VA for the medical attention they need. Others, quite simply, are too poor to provide for their own transportation. No one in America should go without health care simply because they don’t have a ride. That’s particularly true of a man or woman whose sacrifices in our nation’s armed forces have made the American way of life possible. The DAV’s local Chapters and state-level Departments are actively involved in providing transportation to veterans who have no way to get to VA hospitals and clinics for the medical attention they need. They’re driving more than 22.3 million miles each year, providing more than 595,718 rides to VA medical facilities. To tell us of a veteran who needs a lift to a VA medical facility, you’ll find your point of contact on the following list of state-level DAV Departments. Also, if you want to volunteer as a driver, please contact the DAV Department in your state.

DAV Outreach Program

In recent years, DAV National Service Officers have substantially expanded outreach efforts aimed at specific groups of veterans. These projects include efforts aimed at:

National Employment Program Disabled veterans have historically fared far worse than non disabled veterans and other workers in the job market. Various studies and surveys bear this out. Because of this shocking situation, the DAV is fighting to win a higher profile for veterans’ employment and training programs, particularly those aimed at disabled veterans. DAV NSOs are involved in the effort to make sure disabled veterans get a decent break in the job market. They provide veterans with the information on their rights in filing complaints with the appropriate government agencies when these veterans feel they’ve suffered discrimination based on their service-connected disabilities. And, while the DAV is not a job referral agency, DAV NSOs also help ensure disabled veterans get the job placement assistance they need from government agencies.

Women Veterans Despite progress, women veterans still use the VA health care and other earned benefits at lower levels than their male counterparts, a problem that urgently calls out for solutions. Today, women make up 15% of our armed forces. Even if their numbers in the veteran population weren’t growing so rapidly, simple justice demands equal treatment for women who served in the armed forces. DAV is making a difference by educating and informing women veterans about their benefits.

DAV’s Disaster Relief Fund   When floods, tornadoes, earthquakes and other natural catastrophes strike, misfortune falls on everyone in the affected region, but a veteran’s disability only makes an already tragic ordeal even more difficult to cope with. At such a terrible time, DAV National Service Officers go to the area, search out disabled veterans and, when needed, provide grants on the spot from the DAV’s Disaster Relief Fund. So very often, this fund has made the difference for disabled veterans who needed a temporary roof over their heads, a hot meal, or some clean clothes. In the confusion of a natural disaster, we need the public’s help in identifying disabled veterans who need our assistance.

Veterans with PTSD  After funding the ground-breaking 1978 Forgotten Warrior Project, the DAV set up a posttraumatic stress disorder (PTSD) outreach program on which today’s extremely successful VA Vet Center program was modeled. Though we phased out our initiative as the VA program evolved, we continue efforts to educate mental health professionals about PTSD. We also understand that a veteran may want to talk to a fellow vet before agreeing to go to the VA for help. 


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